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A/B Tests

How do I create an A/B test in Tazk CRM?

Open Marketing › A/B Tests and click +. Name the test, pick the channel and the metric the winner is judged on, and set up two or more variants — each with a key, a weight and its subject. Click Create. The test collects data only from campaigns sent with it attached, from Audiences.

What are A/B tests for?

Tazk CRM A/B Tests screen with Nothing here yet and the + button

Try two versions of a message on part of an audience, then send the winner. The number next to the title is how many tests you have; until you create one, the screen says Nothing here yet — No A/B tests yet. Click + at the top right to create a test.

How do I create a test?

Click +. Set up two or more versions; the send splits recipients between them.

Tazk CRM New A/B Test form with test name, channel and win by, two variants A and B with weights of 50 and subjects, Add variant and Create
  1. Test setup — name the test, pick a channel and the metric the winner is judged on:
    • Test name.
    • Channel — Email or WhatsApp.
    • Win by — Open rate or Click rate. WhatsApp has no opens — use click rate there.
  2. Variants — the subject lines or templates to test against each other. For each one:
    • Key — a short tag, for example A.
    • Weight — its share of recipients; 50 + 50 is an even split.
    • Subject — the subject line this variant uses (for WhatsApp, the template).
    Click + Add variant for more than two.
  3. Click Create, or Cancel.
Note: A test only collects data from campaigns sent WITH it attached — send from Audiences and pick this test in the “A/B test” field. Recipients are split by the weights above, and each one receives that variant's subject or template.

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Written by Super AdminPublished 9 Oct 2026Updated 9 Oct 20262 views