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General Config

Overview

General Config manages delivery, payment verification, and field-sales rules across your counters and routes. Open Configuration > General. Change what you need and click Save changes at the top right.

General Config with Location and Check-in, Work Settings, Sales and Delivery, Tax and Compliance, Automation and Numbering, and Increment Cycle cards

Location & Check-in

Enable Live Location Tracking — track employees' location in real time.

Work Settings

Fuel Allowance Mode — Manual or Automatic fuel reimbursement for travel. See Fuel Allowance Settings.

Sales & Delivery

SettingWhat it does
Delivery & Payment OTP VerificationDelivery OTP asks the customer for an OTP to confirm delivery; Payment OTP verifies a payment with an OTP before it is completed
GPS Location RestrictionFor Delivery and Store Visit: when on, the user can act only on shops near their GPS location; when off, they can pick any mapped customer
Verify Payment Before CompletionAn admin or back office must confirm a payment collected by a salesman or delivery person before it is marked successful
Show DC in ReceivablesShow delivery challans on the Receivables page
Enable Store Visit SelfieAsk for a selfie during store visits, as proof of the visit
Credit Days / Value BasisWhether credit days and credit value come from the customer record or are fixed on each invoice (for example Invoice Based)
Shelf-Stock Re-take IntervalAfter this many days (for example 14) a banner warns that a customer's shelf stock-take is overdue

Tax & Compliance

  • Apply Invoice Round Off — round the invoice total to the nearest ₹1
  • Block DC Past 180-Day GST Window — refuse to invoice a delivery challan that is more than 178 days old. Off by default

Automation & Numbering

Employee Code Prefix — the prefix for employee codes, up to 10 characters in capitals.

Increment Cycle

Annual Increment Cycle — the month your annual increments come round. When it is off, every employee with more than a year of service stays on the increment list all year. Click Save Cycle to save this setting.

Important: Turning on GPS Location Restriction stops salesmen acting on shops they are not standing at — make sure shop locations are filled in on customer records first.

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Written by Super AdminPublished 9 Oct 2026Updated 9 Oct 20260 views