Question 1

How are plans structured?

Accepted Answer

Plans are grouped by features and usage. A basic plan covers core billing and stock; higher plans add advanced reports, multi-outlet control, or integrations. You can add counters or outlets as your business grows—no need to switch vendors later.

Question 2

Is there a trial?

Accepted Answer

Yes. You can test with sample data or your own items. The trial includes billing, stock updates, invoices, returns, and basic reports, so you can see real workflows before paying.

Question 3

Do I pay monthly or yearly?

Accepted Answer

Both options are available. Monthly is flexible for new stores; yearly usually gives better value. You can start monthly and move to yearly any time.

Question 4

Are taxes included?

Accepted Answer

Prices are usually shown before tax. After purchase, you receive a proper tax invoice with all required fields so your accountant can file without extra edits.

Question 5

How are extra counters billed?

Accepted Answer

Each additional counter is billed per month (or per year, if you choose annual). This lets you add temporary counters during peak seasons and remove them later without changing your base plan.

Question 6

How are additional outlets billed?

Accepted Answer

Each outlet adds to your subscription. You also get central catalog control, transfers between stores, and outlet-wise reports in eligible plans. This helps chains stay consistent while growing.

Question 7

What if I already own hardware?

Accepted Answer

You can use compatible barcode scanners, thermal printers, and cash drawers you already have. If you need new devices, we’ll suggest models that work well and won’t lock you into a single brand.

Question 8

Is onboarding included?

Accepted Answer

Basic setup and training are included on most plans. If you need data migration, custom formats, or on-site sessions, we’ll quote them clearly so there are no surprises.

Question 9

Can I cancel?

Accepted Answer

Yes. You can cancel at the end of your billing period. Before you leave, you can export sales, stock, and reports so your records remain complete.

Question 10

Is there a refund?

Accepted Answer

Refunds follow the plan’s policy. The free trial is designed to help you evaluate fully before paying, so you only subscribe when you’re confident.

Question 11

Can I switch plans later?

Accepted Answer

Yes. You can upgrade or downgrade any time. Changes are prorated from the date you switch, so you’re billed fairly for the time used.

Question 12

Are there limits on items or transactions?

Accepted Answer

Plans include reasonable usage for typical retail. If your store has very high volumes, you can pick an upper-tier plan or talk to us about limits and performance—so you never outgrow your system.

Question 13

What costs should I expect beyond the subscription?

Accepted Answer

Possible extras include SMS credits for e-bills or alerts, payment gateway charges for online payments, optional add-ons, and applicable taxes. We’re transparent about what’s included and what’s not.

Question 14

Who owns my data?

Accepted Answer

You do. You can export your data to Excel or PDF whenever you want. If you’re switching plans or leaving, your exports remain available for your records.

Question 15

How fast can I go live after purchase?

Accepted Answer

Most single-store setups go live in 1–2 days after items are imported and printers are connected. Multi-outlet rollouts may take longer due to central catalog and user roles, but we’ll share a simple timeline so you know what to expect.

Compare Plans Billing in Annual	Starter Free /year Register Now	Retail ₹3600 /year 40% Off ₹6000/year Start Your Free Trial	Retail Chain ₹14400 /year 40% Off ₹24000/year Start Your Free Trial	Retail Chain+ Contact Us /year Contact Us
Basic Limits
User Counts	1 User	10 Users	50 Users	Unlimited
Multi Locations (Branches)	1 Branch	3 Branches	10 Branches	Unlimited
Multiple POS Counters	1 Counter	6 Counters	30 Counters	Unlimited
Inventories	200 Products	Unlimited	Unlimited	Unlimited
Core Features
Web Portal Access
Mobile & Tab Applications
Sync With GrowRetail and LocSto
Sales & Purchase Orders
Repair & Service Module
Simple Expenses Entry
Advanced Features
Set Approvals for Transactions
Customer & Vendor Price List
Custom Alerts & Reminders
Comprehensive Calendar
Easy Debit and Credit Notes
Easy Physical Stock Check
Accounting & Compliance
Accounts
Cash and Bank
Easy Bank Reconciliation
Deleted Logs
GST Compliance
Enterprise Features
Schemes Tracker & Dashboard
Loan Accounts
Payment Scheduler
Custom Reports
Simple Stock Transfers

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