Question 1

What counts toward my plan limits?

Accepted Answer

Plan limits depend on users and features. Some tiers also include asset count ranges. For example, a team tier might include up to a set number of assets and a set number of view-only seats. The plan table lists the exact numbers. If you outgrow limits, you can upgrade in a few clicks.

Question 2

Can I change plans later?

Accepted Answer

Yes. You can upgrade or downgrade at any time from the billing page. We prorate charges to the day and show the change before you confirm. Downgrades take effect at the next cycle if required by your local rules. Your data and settings stay intact across changes.

Question 3

Do you offer a free trial?

Accepted Answer

Yes. You get full features for 14 days, including mobile scanning, audits, maintenance, and reports. You can invite teammates during the trial. When you subscribe, your data, users, and settings carry forward. If you decide not to continue, you can export your records.

Question 4

Do I need a credit card for the trial?

Accepted Answer

No. You can start without a card. Add payment only if you choose a plan. We send reminders before the trial ends so you can decide without pressure. Your access remains the same during the trial period.

Question 5

What happens when the trial ends?

Accepted Answer

You can pick a plan and continue work without interruption. If you do not subscribe, we give you time to export your data. We retain account backups for a short window per policy, then remove them. You can return later and subscribe with a fresh account if you prefer.

Question 6

How are add-ons billed?

Accepted Answer

Add-ons appear on the same invoice as your base plan and follow the same cycle. You can enable or disable them from settings. When you add one mid-cycle, we prorate it. We list every charge and period on the invoice for clarity.

Question 7

Do you charge for view-only users?

Accepted Answer

Some tiers include a pool of view-only users at no extra charge. Higher tiers include larger pools. If you need more, you can buy additional view-only packs. View-only users cannot edit records, which helps you control risk and cost.

Question 8

Are there discounts for nonprofits or education?

Accepted Answer

Yes. Eligible organizations can request a discount during signup or by contacting sales. We may ask for documentation to confirm status. Approved discounts apply to new and renewing terms while eligibility remains. We share the final rate before you pay.

Question 9

Do you offer volume pricing?

Accepted Answer

Yes. Larger teams can request tiered pricing. We look at expected users, features, and support needs. Annual terms with volume often include onboarding sessions and a dedicated contact. Ask sales for a quote, and we will provide a written offer you can review.

Question 10

How do refunds work?

Accepted Answer

Refunds follow local laws and any specific terms you accept. In general, monthly charges are not refundable once a cycle starts. For annual purchases, we state the refund window, if any, before you pay. We always show renewal dates and send reminders in advance.

Question 11

Can I pay by invoice instead of card?

Accepted Answer

Yes, for annual contracts above a set minimum. We accept bank transfers and standard net terms on approval. You receive a PDF invoice with line items and tax details. We activate service on receipt or upon agreed terms.

Question 12

What taxes apply?

Accepted Answer

Taxes depend on your billing address and local rules. The checkout page shows an estimate before you confirm. Invoices list tax amounts and any registration numbers required by your region. If you update your address, taxes adjust on the next bill.

Question 13

Is onboarding help included?

Accepted Answer

All plans include import templates and basic guidance. Team and enterprise tiers include live sessions that cover import, labels, roles, and the first audit. We share a short plan for your first 30 days so you reach value quickly. You keep access to recordings for later training.

Question 14

Do you lock me into a contract?

Accepted Answer

Monthly plans renew each month, and you can cancel before the next cycle. Annual plans run for 12 months and renew on the anniversary date. We show renewal dates in the billing page and send reminders. You can turn off auto-renew and continue until the term ends.

Compare Plans Billing in Annual	Starter Free Register Now	Basic ₹2600 /year 20% Off ₹5000/year Start Your Free Trial	Pro ₹6300 /year 30% Off ₹20000/year Start Your Free Trial	Enterprise Contact Us Start Your Free Trial
Billing Details
Discount	-	20% Off	30% Off	-
User Counts	Upto 1 User	Upto 10 Users	Upto 100 Users	Unlimited
Assets Counts	50/Month	500/Month	5000/Month	Unlimited
Locations	Upto 10 Locations	Upto 10 Locations	Upto 50 Locations	Unlimited
Core Features
Web Portal Access
Mobile App
Gio Tagging
Intuitive Calander
Insurance Management
Warranty Management
Service Due Control
Subscription Control
Announcements
Alerts and Reminders
Automated Audits
Approval Processes
Barcode Scanning Via Mobile App
Depreciation Tracking
Integrations & Customizations
Email Integration
SMS Integration
WhatsApp Integration
Customize Themes

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Leads

Projects

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Frequently asked questions