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User Roles

How do I set what a role can do in Tazk CRM?

Open Settings › User Roles and pick a role on the left, or click + to add one. Use the tabs to set its Menu Access, the Dashboard widgets it sees, its Notifications, its Data Scope and its Field Visibility, and click that tab's save button. Changes apply to everyone with that role.

What is on the User Roles screen?

The roles are listed on the left — for example Administrator, Employee, Manager and Salesman — with + to add one. Click a role to see its settings on the right. Role packs for your industry at the top right offers ready-made sets of roles. Each role has five tabs.

Tazk CRM User Roles, Menu Access tab for Administrator: each menu with View, Create, Edit, Delete, Export and Approve tick boxes

Which menus the role can use, and what it can do in each: View, Create, Edit, Delete, Export and Approve. Menus with an arrow (for example Accounts, My Work, Leads, Deals) open to show their screens; Expand All and Collapse All open or close them all. Use Search menus… to find one, and Only checked or Only not checked to see what is granted or not. Click Save Menu Access.

What does the Dashboard tab set?

Tazk CRM User Roles, Dashboard tab: each dashboard widget with a Visible tick box

Which dashboard widgets the role sees — tick Visible for each widget (for example total leads, leads by source, leads by lost reason) — then click Save Dashboard.

What does the Notifications tab set?

Tazk CRM User Roles, Notifications tab: each notification with In-App, Push, Email, SMS and WhatsApp tick boxes

How the role is told about each event — for example a chat message, a meeting or task reminder, a lead or task assigned to you, a quotation approval or a deal won — by In-App, Push, Email, SMS or WhatsApp. Use Search notifications to find one, and click Save Notifications.

What does Data Scope set?

Tazk CRM User Roles, Data Scope tab: each menu with a Scope drop-down set to All

For each menu, whose records the role sees — for example All records, or only their own. Choose the Scope for each menu and click Save Data Scope.

What does Field Visibility set?

Tazk CRM User Roles, Field Visibility tab: tabs and form fields grouped by screen, each with Visible and Editable tick boxes

Which tabs and form fields the role can see and change, grouped by screen — for example the WhatsApp configuration tabs, or the details on an employee's page. Tick Visible and Editable for each; the chip on each group shows how many are visible. Click Save Fields.

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Written by Super AdminPublished 9 Oct 2026Updated 9 Oct 20262 views