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Using Chat

Overview

Chat lets you message your colleagues one-to-one without leaving Tazk Sales — handy for a quick question about an order, a payment, or an approval. Click Chat in the sidebar to open it.

Chat page with the Chats list on the left and an open conversation with Kavitha Anbu on the right

The Chat Screen

The screen has two parts:

  • Left panel — your conversations and contacts, with a Search box at the top
  • Right panel — the conversation you have open

Chats and Contacts

TabWhat it shows
ChatsThe conversations you have already started. Each shows the person's name and the last message, for example Kavitha Anbu — hi
ContactsEveryone you can chat with

Type in Search to find a person or a conversation by name.

Starting a Chat

  1. Click Chat in the sidebar
  2. Click the Contacts tab
  3. Click the person you want to message
  4. Type your message and send it

The conversation then appears under Chats, so you can pick it up again later.

Reading a Conversation

  • Header — the top of the conversation shows the person's name and whether they are online or offline.
  • Your messages — appear in blue on the right, with the time you sent them (for example 12:06 pm) and a tick (✓) once sent.
  • Their messages — appear on the left.
Tip: Check whether someone is online in the conversation header before sending an urgent message — if they are offline, a phone call may be quicker.

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Written by Super AdminPublished 9 Oct 2026Updated 9 Oct 20260 views