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Leads

Leads உதவி மையம்

Capture, quote, follow-up, win.

26 வகைகள் · 89 கட்டுரைகள்

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Getting Started

What Tazk CRM does, signing in, the dashboard at a glance, finding your way around the sidebar and managing your account.

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Dashboard

What each dashboard tile and chart counts, and how to create and customise your own dashboards.

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Calendar

Holidays and events, lead task due dates and meetings on a month calendar.

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Contacts

The Employee Directory, every customer account and your starred contacts.

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Accounts

All Accounts and Account Contacts — the companies you sell to and the people in them.

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Chat

Instant messages with your colleagues.

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My Work

Tasks, Calls and Meetings — your follow-ups across all your leads.

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Leads

All Leads and Import Leads — adding, importing and working leads until they are converted or lost — and sending proposals on WhatsApp.

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Deals

Pipeline Board, Deal List and Sales Forecast.

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Quotes

Quotations, the product Catalog and Price Lists.

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Approvals

Approving, verifying or denying quotation requests.

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Activity

The devices that have signed in to your account.

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Marketing

Campaigns, broadcasts, audiences, journeys, A/B tests, analytics, consent, WhatsApp Business, channels, brand kit and AI — one article per Marketing screen.

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Inbox

WhatsApp and email conversations with leads and customers.

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Message

Approval requests, quotation approvals, announcements and internal mail in one place.

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Announcement

Company announcements for your team.

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Integrations

All Connections and Website Forms — the sources that bring leads into Tazk CRM.

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Configuration

SLA policies, custom fields, lead assignment, stage rules, reminders, general, approvals, SMS, mail and WhatsApp — one article per Configuration screen.

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Settings

User roles, company info, users, themes and subscriptions — one article per Settings screen.

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Templates

The Message Library — saved WhatsApp, email and SMS messages.

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Document Templates

The layout of the documents you print or send, such as quotations.

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Health Audit

Automatic checks on your company’s records, with a score out of 10.

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Reports

Ready-made CRM reports and the report builder.

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Service Desk

The after-sales add-on: tickets, setup, the help centre and reports.

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Release Notes

Latest updates and changes.

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FAQs

Frequently asked questions.

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